Privacy Policy

Last Updated: 05-Jan-2025

Michael’s Design Lab (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website and services.

By using our website or engaging with our services, you agree to the terms outlined below.

Information We Collect

We collect information in the following ways:

- - Information You Provide: When you fill out a contact form, purchase services, or request information, we collect your name, email address, phone number, practice details, and project preferences.
  - Automatically Collected Information: When you browse our website, we collect technical data such as your IP address, browser type, operating system, referring URLs, page views, and access times using cookies and analytics tools.
  - Comments: If you leave comments on our site, we collect the data entered into the comments form, your IP address, and your browser user agent string to help detect spam.
  - Gravatar Integration: An anonymized hash of your email address may be shared with the Gravatar service to display your profile picture alongside approved comments. You can view the Gravatar privacy policy here.
  - Media Uploads: If you upload images, please avoid including location data (EXIF GPS), as visitors can extract this information from downloaded images.

Cookies and Tracking Technologies

We use cookies to:

- - Enhance your browsing experience.
  - Recognize repeat visitors.
  - Save your preferences for future visits.
  - Facilitate login and security functionalities.

Examples of cookies we use:

- - If you leave a comment, you can opt-in to saving your name, email, and website in cookies for convenience (lasting one year).
  - Login cookies are set when you log into your account and expire after two days unless “Remember Me” is selected, in which case they last for two weeks.
  - Cookies for editing or publishing content expire after one day.

You can manage cookies through your browser settings. Disabling cookies may impact site functionality.

Embedded Content from Other Websites

Our articles and pages may include embedded content such as videos, images, or articles from external websites. Embedded content behaves as if you visited the originating website and may collect data, use cookies, and track your interaction independently of Michael’s Design Lab.

How We Use Your Information

We use your information to:

- - Provide and improve our website and services.
  - Respond to your inquiries and requests.
  - Customize your experience with personalized recommendations.
  - Communicate service updates, promotions, and important notices.
  - Process billing and transactions.
  - Analyze website usage to enhance performance.

We never sell or rent your personal information to third parties for marketing purposes.

Who We Share Your Data With

- - Password Reset Requests: If you request a password reset, your IP address will be included in the reset email.
  - Third-Party Tools: We may share data with trusted third-party service providers for website hosting, analytics, payment processing, and security.
  - Spam Detection: Visitor comments may be checked through automated spam detection services.

All third parties are contractually obligated to keep your information secure.

Data Retention

Comments: Comments and their metadata are stored indefinitely to recognize and approve future comments automatically.
Registered Users: Personal information provided through user profiles is stored securely. Users can view, edit, or delete their personal data at any time (except for changing their username).

Your Rights Over Your Data

You have the right to:

- - Request an exported file of the personal data we hold about you.
  - Request correction or deletion of your personal data.
  - Withdraw consent at any time (where processing is based on consent).

Requests can be made by contacting us directly at support@michaelsdesignlab.com

Please note that certain data may be retained for legal, security, or administrative purposes.

Data Security

We employ industry-standard security measures to safeguard your data. While no online system can guarantee absolute security, we strive to protect your information against unauthorized access, misuse, or disclosure.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in practices or for operational, legal, or regulatory reasons. The latest version will always be available on this page with the updated date.

Contact Us

For questions about this Privacy Policy or your personal information, please contact:

Michael’s Design Lab
Email: support@michaelsdesignlab.com
Phone: +65 98832073
Website: https://www.michaelsdesign.com/[Insert Website URL]